Company assets and the HR helpdesk

Track laptops and phones given to people, and handle employee questions and complaints.

Assets

In Asset Management → Assets, add each item and assign it to a person. They get an email, see it in My Assets and confirm they've received it. They can also report a problem with it.

When someone leaves, their assets show up in the exit clearance and the full & final settlement, so nothing is forgotten.

HR helpdesk

Employees raise a question or complaint from Complaints: payroll query, IT issue, grievance. Each has a priority and a response time. HR replies in the same thread and the employee is emailed. Overdue items are flagged.

Frequently asked questions