Orgwise Help Centre

Missing punches and daily attendance emails

Who gets an email when someone has no attendance, and how to fix a missing day quickly.

Every morning Orgwise checks yesterday. If someone neither punched nor was on leave (and it wasn't their off day or a holiday), it's listed as a missing day.

Who gets told

  • HR and the owner get one email with everyone who is missing.
  • Each employee gets their own email for their own day.

On the dashboard, HR can mark each missing day as leave or forgot to punch in one click.

Days nobody decides on become loss of pay. When a payroll run is created, and again two days before the pay date, everyone who can run payroll gets an email listing the undecided days. Whatever is still undecided when the payroll is processed is counted as loss of pay, and the payslip says how many days.

Daily attendance emails

Separately, you can send everyone a summary of their day, and the owner a summary of everyone. Set the time under Attendance Management → Daily Attendance Emails.

Not working?

Nobody got the emails. Check that the switch is on under daily attendance emails and that your company email is set up (Settings → Email).

Someone lost pay for a day they worked. Mark the day as forgot to punch (with their times) and process the payroll run again.

People on field work keep showing as missing. Put them on automatic attendance, or give them mobile check-in.

Frequently asked questions

Can an employee fix their own missing day?

They can raise a regularization request from My Attendance. HR approves it.

Are weekly offs counted as missing?

No. Weekly offs, holidays for their branch and rostered off days are skipped.

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