Biometric devices and punches

Connect your attendance machine, and understand how punches become an attendance day.

Orgwise works with common biometric machines. Each punch from the machine is matched to an employee by their biometric code (the number they use on the machine).

Connect a device

1. Go to Attendance Management → Attendance Devices and add the device.
2. Copy the server address and settings shown there into the machine's cloud/ADMS settings.
3. In each employee's profile, fill in Biometric code with the number they use on the machine.

New machines that start sending punches before you add them show up under Unknown Devices, so nothing is lost.

How punches turn into a day

• The first punch of the day is the check-in, the last one is the check-out.
• Punches within 2 minutes of the previous one are ignored, so a person pressing their finger twice doesn't create a break.
• Gaps between punches during the day count as break time.
• Night shifts that end after midnight are kept on the day the shift started.

"First check-in only" mode

Some companies only want to record that people came in. Turn on First check-in only in attendance settings: only the first punch counts and later punches are ignored. It's off by default.

Not working?

Punches arrive but the employee shows absent. Their biometric code in Orgwise doesn't match the machine. Open the employee and check the code (no extra zeros or spaces).

Nothing arrives from the machine. Check the machine has internet, the server address is exactly as shown on the device page, and the device is listed (not under Unknown Devices).

Someone has two or three punches a minute apart. Those are cleaned up automatically. Old duplicates from before this rule can be removed by support.

Frequently asked questions