Hiring and onboarding mistakes

Jobs that don't show, candidates who never got the email, new joiners stuck on the first day.

1. Job not on the careers page

Fix: the job's status must be Published, and the last date to apply must not have passed.

2. Candidates don't get interview emails

Why: if the interview is held in a connected Google or Outlook calendar, the calendar sends the invite, not Orgwise. It may look like a calendar invite, or land in spam.

Fix: ask the candidate to check calendar invites and spam. You can also copy the details and send them yourself.

3. Collecting documents on the first day

Fix: send the pre-boarding link a week before joining. The new joiner uploads everything from home, and you create the employee from it in one click.

4. Pre-boarding link stopped working

Why: links stop 30 days after the joining date.

Fix: open the person's pre-boarding and click Save and email the link again.

5. Offer letters sent as attachments and signed on paper

Fix: send the offer letter for e-signature. When it's signed, the offer is marked accepted and you get the signed copy with a certificate.

Frequently asked questions