Signing in, codes and staying signed in
Sign in with a code, a password, Google or Microsoft, and what to do when you can't.
Ways to sign in
- With a code (the default): enter your email, and a 6-digit code is sent to it.
- With a password: click Login with password.
- Google or Microsoft: one click, if your email in Orgwise is the same as that account.
You stay signed in on that device for weeks, so you won't be asked every day.
The sign-in email
Every time you sign in, you get an email saying when, on which device and browser, from which IP address and how (code, password, Google, Microsoft or the app). If it wasn't you, click This was not me in the email to reset your password, and tell HR.
You don't get this email when a remembered device simply opens Orgwise again, only when someone actually signs in.
Not working?
The code didn't arrive. Check spam and the Promotions tab in Gmail. Wait a minute before asking for a new code.
"Your account is inactive." HR has made your account inactive (or the employment status is inactive / terminated). Ask HR.
Google sign-in says no account found. Your Orgwise email is different from your Google email. Sign in with a code, or ask HR to change your email.
Forgot password. Use Forgot password on the sign-in page, or simply sign in with a code.
I keep getting signed out. Make sure your browser isn't set to clear cookies when it closes. Private / incognito windows also forget you when closed.
Frequently asked questions
Can I change my password?
Yes, from My Profile.
I got a sign-in email but it wasn't me. What do I do?
Reset your password straight away from the link in the email, then tell your HR or administrator. Signing in with a code also needs access to your email, so check your email password too.
Is signing in with a code safe?
Yes. Codes work once, expire after a few minutes, and only go to your email.
