Orgwise Help Centre

How can we help?

Guides and answers for everything in Orgwise.

Getting started

Set up your company, add your people and decide who can do what.

Common questions

Can I change my password?

Yes, from My Profile.

I got a sign-in email but it wasn't me. What do I do?

Reset your password straight away from the link in the email, then tell your HR or administrator. Signing in with a code also needs access to your email, so check your email password too.

Is signing in with a code safe?

Yes. Codes work once, expire after a few minutes, and only go to your email.

Which emails use this?

All of them: sign-in codes, payslips, leave, interviews, letters, e-signature.

What size should the logo be?

A wide PNG with a transparent background, around 300 × 80 pixels, looks sharp everywhere.

Do I have to use the app?

No. Everything also works in the phone's browser.

What if an employee has no shift?

Then the weekly offs from the leave policy are used (Sunday by default), and the standard 9 to 6 timing.

Can one person work Monday to Friday and another Tuesday to Saturday on the same timing?

Make two shifts with the same timing and different working days.

See all questions →